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Tapjoy Complaint - Non Credit
Tapjoy Complaint

Tapjoy Complaint


Non Credit

I completed an offer through a Facebook game to sign up with Netflix and receive subsequent credits for the game. Needless to say, I did not receive the promised credit. I have been communicating with Tapjoy and after a week of back and forth, they finally decided "According to the Netflix system, you abandoned from the signup process after clicking on the advertisement. Only fully completed transactions qualify for currency." Curiously, there were no issues in signing up for Netflix. When I called their customer service, there aren't any issues on their side. So apparently the process I used worked sufficiently to sign me up for Netflix but not enough to receive approximately $25 in game credits. Tapjoy isn’t standing by their offer and has no interest in resolving this situation.

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