Tapjoy Consumer Complaints All Reviews

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Tapjoy Reviews

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  • Arrogant, unhelpful costumer service



    The people working for Tapjoy costumer service are unhelpful and uninterested. They advertise with rewards for Android apps and games and often they don't deliver, if you should choose to waste your time contacting them they will most likely just end up ignoring you. I have managed to plead my case well enough to actually recieve my "free" reward of worthless virtual currency a couple of times, and my record is to do it in 3 emails. Thanks Tapjoy! More...
    (Advertising)
    Michaelaune's Picture   Michaelaune    1 Comments   Comments
  • Missing diamonds - 495



    Case no. 12553861: I have taken up a free trial with Quickflix, submitted my account details, sent all requested information to Tapjoy 4 days ago after not receiving 495 diamonds and haven't heard from anyone yet. I find Tapjoy to be ineffective and unprofessional. I have several cases opened with them (going back a couple of months and this is the latest one)!!! More...
    (Cable TV)
    amiletic2014's Picture   amiletic2014    0 Comments   Comments
  • tapjoy tricks!



    there was an offer that says i need to create an account on a movie site and start 7 days trail. and i did and i check my offer status after 24 hours. it says that my offer is not completed. i wrote a ticket and said that i did complete and they ask me to prove that i registed and started 7 days trail. they wanted me send them the mail that movie site sent me but there is no mail no bill. to be sure of that i created another account on that site and still no mails!! i tell what happened to them and send them screen shots of my profile from that site but i think its not enough for them they... More...
    (Advertising)
    trksyln's Picture   trksyln    0 Comments   Comments
  • Tapjoy doesn't award family jewels



    I play Family House online. Tapjoy claims I can earn 288 family jewels by inquiring about a car insurance quote. Not only did I finish the inquiry, I spoke to a lovely lady named Michelle at 865-226-1191 who helped me switch my car insurance to Titan Insurance. Yes, I was genuinely interested in switching my insurance and figured I'd add to my game while doing it. The add said it may take up to 30 mminutes to show on my account. Well, today is nearly 24 hours later and no jewels. When I tried to send a complaint straight to Tapjoy suddenly there was an error processing my request... More...
    (Advertising)
    lovelytl33's Picture   lovelytl33    0 Comments   Comments
  • Firm in China



    I found the firm in China to be unreliable. bad education for those of work for it, Poor management They where looking for training in English and a friend of mine top grade applied and their email to him was over qualified. This shows the type of firm they are very bad management in China, Their people are not of high quality. I would never recommend this firm to anyone, In fact I would advise top grade firms to avoid them at all possible . This is not a progressive firm especially their China Operations More...
    (Education, Schools)
    Dancer19501's Picture   Dancer19501    0 Comments   Comments
  • Lots of tapping but no joy



    Extremely poor levels of customer service. Paid for and Completed 1 offer on 1st January 2015 sent all proofs as requested by customer service, have been given the run around by customer services ever since and never once been given an explanation as to why, only information provided is that i must wait longer and don't message us again only to never hear anything. Completed another offer on the 1st February sent proofs as requested told would be contacted within 5 business say. Still no response and I don't expect to get one. Anyone having to deal with Tapjoy customer... More...
    (Advertising)
    Chris2008's Picture   Chris2008    0 Comments   Comments
  • Dissapointed



    I have multiple missing diamonds from clicks, and sign ups, with no rewards as promised by TapJoy . The missing diamonds are for my singing monsters game. I have ticket #s for each missing reward, but there is zero communication from TapJoy on the status of these. I would like to be provided the missing rewards immediately. More...
    (Miscellaneous)
    lbonner's Picture   lbonner    1 Comments   Comments
  • Horribly misleading customers



    Ofcource everyone who plays free apps expect to be bombarded with advertisements, but on my singing monsters you only have to deal with a few here and there. They have coins and diamonds that you need in order to level up and play the game. So they use tapjoy to provide offers that once completed you get rewarded for. I usually only completed offers maybe once a week. When i saw an offer for a no obligation insurance quote i figured it wouldn't take too long and i would get 40 diamonds for my time. Once i completed the offer i received nothing. I then contacted their customer support.... More...
    (Advertising)
    kryst18's Picture   kryst18    0 Comments   Comments
  • Tapjoy doesn't pay..is it a scam???



    Every time I complete a Tapjoy offer, I get nothing. I then report it to them, and I get an email saying that I have received my gems (for Castle Clash). I even send screen shots showing that in "Track Rewards" on the Tapjoy app, there is a red dot (meaning the offer is incomplete) beside the offer. However, the offer is complete, I have already sent a copy of the game playing, I play for at least 5 minutes (Tapjoy says to play 2 minutes or more), and it is a new app on my iPad. I spend hours emailing Tapjoy, copying screen shots to send, etc. I routinely take a screen shot... More...
    (Advertising)
    mv7899's Picture   mv7899    0 Comments   Comments
  • Tapjoy doesn't reward points



    Tapjoy does not reward points for completed offers on their website. I completed multiple offers to receive free gold in my modern war app, but was not rewarded gold, especially for offers that are supposed to give higher amounts of free gold. When I contacted tapjoy about this they responded back saying they found illegal activity on my account? They then proceeded to block my account so that I can no longer do free offers. All I ever did was download the offers that are listed on their website More...
    (Miscellaneous)
    Paul2035's Picture   Paul2035    0 Comments   Comments
  • Tapjoy is Disgusting



    1. Tapjoy does not reward points for completed tasks. 2. Google Games you are supposed to play through Tapjoy often contain gory, disturbing themes and graphics. 3. Apps to be downloaded either require you to give your credit card info; or to give permission to view accounts on the telephone; or to play games which in turn require more Tapjoy applications in order to earn points for them (that is: to get points for App x, please install and play App y. In order to get points for App y, please install and play App z." More...
    (Mobile Phones)
    helenegish's Picture   helenegish    1 Comments   Comments
  • Tapjoy is fraudulent scam organization, was loyal gmer



    I am soo mad right now, looking on here and online seeing the months and time these people put into getting tapjoy to pay what they owe is crazy, all the posts and wasted time, it is sad when a billion dollar company can take penny's from the little man so they make more money, I will spend the rest of my internet life spreading truth about them on every site possible, what they are doing to gamers and poor gamers at that is wrong!!! Where is the honor and respect anymore? Where is treating any loyal customer like gold seeing how they are what makes your company money? How or should I... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Absalom447's Picture   Absalom447    0 Comments   Comments
  • Tapjoy is a scam, you will not get FREE gold or anything from them!



    Got a game I love called Beyond The Dead, I have spent money on it regularly but kinda tight on cash so I decided to give the "earn cash" link a try, witch took me to a tapjoy page full of gold coin offers, I was stoked thinking I will fill my bank up and just sacrifice my email and phone, as all the surveys and links ask for your life story, I knew that I would be getting hit hard with the calls and emails, decided it was worth it and did a couple of the offers to find that I received nothing!!! I contacted the missing currency link tapjoy provides, received an email saying sorry... More...
    (Miscellaneous)
    Absalom447's Picture   Absalom447    0 Comments   Comments
  • Poor customer service & unfulfilled offer



    It seems I am joining a long line of people who have had problems with Tap Joy. I registered through a bonus offer through Battle Nation to get free nano pods (which I did not recieve) and then completed an offer to get a bonus through Ladbrokes casino. Not only did I not recieve this bonus but Tap joy contacted me to say they were suspending my account due to an unspecified "illicit activity". I can only assume this company is run by two teenagers from their dad's garage. Very unprofessional. What ever it is their company is meant to actually do ( advertisement brokers?)... More...
    (Entertainment, Movies, Events)
    CrowSan's Picture   CrowSan    0 Comments   Comments
  • Scammed and ignored



    Completed offer through tapjoy for hotels.com to earn 540 jurassic park builder bucks after I got my invoice for the completed transaction I opened my app and had received no bucks downloaded the mytapjoy app to see if it was delayed and according to it I never went through their link. Because I can't actually talk to anyone they just keep explaining that you need to go through their link for the promotions, and that theirs no way they are wrong on their end. I know I went through them as that's how I got to the hotels website, either way this is the first paid offer I completed... More...
    (Hotels)
    Dalton1994's Picture   Dalton1994    0 Comments   Comments
  • did not reward me for signing up for a credit card.



    I have wrote tap joy time and time again, I have used them for quite some while and now I feel scammd, I will post my email I have sent them for the 5th time and hopefully get some response. I have not received my 249 gold for signing up for the target credit card, they now have all of my personal information. I have sent you every email I have received from them, the emails congratulating me on signing up for the red card, the email saying thank you for successfully completing the application, the email saying thank you for completing the account. I am now signed up for a credit card... More...
    (Credit Cards, Finance, Banks)
    swaggatronik's Picture   swaggatronik    1 Comments   Comments
  • Reward not received



    I have purchased flowers from FTD using TapJoy link from the game I play on my iPhone. It all went smooth as no double charges and the transaction completed successfully. I didn't get my reward. Followed up with them and they said they notified the vendor and said that 3-5 business days. I have received the flowers, credit card transaction has been final and it's been 18 days since. Not responding to my follow up e-mails. total jerks. More...
    (Advertising)
    AususLupus's Picture   AususLupus    0 Comments   Comments
  • will not award diamonds for My SInging Monsters



    Tapjoy has several ways of submitting a report of missing currency or diamonds in my case for your apps. Mine is My Singing Monsters. They will never award you the diamonds missing. 1. You get an automated response, and if you don't take notes, you will get lost because they never indicate which offer they are responding to. 2. they tell you "our records indicate that the diamonds were awarded" False! Why would I take the time to submit a report? 3. After you reply, their next response is: If you have further questions please reply to this e-mail, and then they never get... More...
    (Advertising)
    SuZen's Picture   SuZen    0 Comments   Comments
  • Never received credits



    I have sent 8 emails to tap joy regarding my missing diamonds for the game my singing monsters I followed the link and signed up with Go Daddy.com for a domain name It has been way over a month now and still no response from tapjoy .... I even sent them pictures of my receipt I am very disappointed in their customer service My username is Kilroy and my user ID is 4205210JI I would like to receive My credits and I would like to leave a good review and start playing the game More...
    (Advertising)
  • BETTER BUISNESS COMPLAINT FILED AGAINST



    After being lured into accepting 2 free trial apps with promise of many reward points I recd NOTHING.Then form letters saying their records said I did receive them which I had to attach acceptence letters as proof and sent back just to be told again I recd them.AFTER I TOLD THEM I WOULD BE FILING A REPORT TO BBB MY ACCT WAS BANNED AND THEY KEPT MY MOST PERSONEL INFO,ie:credit card,phone#ect.THE BIGGEST BUISNESS FRAUD GOING.AVOID GOLFBATTLE3D free coin offers as they are all tapjoy scams to get your info and NOT GIVE YOU REWARDS. More...
    (Miscellaneous)
    terryrox's Picture   terryrox    0 Comments   Comments
  • Star Warfare mythril



    Alright, so I download the apps for mythril in Star Warefare, I've done atleast 3 by now. It was a Priceline for 11, Hotels app for 11, and one for 5 mythril witch I cannot remember the specific name for. Everytime my starwarfare gets frozen with the amount on the screen covered by a vertical (should be horizontal) ad for another way to download for mythril. I'm ver upset by this and wondering if it is possible to fix this problem and get my mythril still. More...
    (Miscellaneous)
  • Not getting what was promised



    I have downloaded lots of games for free mythril in star warfare even thought it says "you have just received 11 mythril". I also checked to see if it's just install and run. The first time I downloaded a game from Tapjoy it worked but the second time no. I just ignored it and started going on but never even received 1 mythril. I have downloaded at least 78 mythril. More...
    (Advertising)
    Perez4987's Picture   Perez4987    0 Comments   Comments
  • TOTAL SCAM! Followed all instructions on over 15 offers, 0 REWARDS!



    I am spending my Thanksgiving here writing a review because I am SO utterly disgusted with this company TapJoy. Somehow a pop up ad found me and prompted me that I could simply download and run apps or sign up for free memberships and get free virtual rewards for my favorite games. My son and I were very excited, that is until we reaized that you go through all kinds of work, and thats really what it is, as it takes up a lot of time, and receive nothng. My son and I play Big Fish Casino & I have installed and run and signed up for about 15 apps/memberships and have received nothing. I... More...
    (Miscellaneous)
    Dirtysyringes's Picture   Dirtysyringes    0 Comments   Comments
  • Tapjoy customer service sucks



    I've contacted tapjoy about downloading games and not being credited. I don't think they have people working for them, as I only get generic responses. They ask for the information in one email and I reply back to it with them replying another generic response. I read on a response here that Saad would get issues resolved. I sent him an email and he replied like he was going to help out. After asking for the information and my reply it went back to the generic responses. Then I get emails from a different guy starting all over again. Don't waste your time with these guys. More...
    (Miscellaneous)
    LastOne's Picture   LastOne    4 Comments   Comments
  • Useless and clueless



    Tapjoy were pretty useless at sending out the rewards. Claiming that a) the game I had registered from wasn't setup to receive rewards b) then that I needed to hard restart the app and then that none of the rewards I had earned would be honoured. These in 3 emails from the same "customer support" individual sent within minutes of each other!! Useless! Don't bother and definitely not for purchases. You do not get your rewards. More...
    (Miscellaneous)
    Gobsmacked's Picture   Gobsmacked    0 Comments   Comments
  • False advertisement



    Have completed multiple offers to earn coins for a game, and not received the coins. Upon sending a support ticket, days later I am told that I was credited for two of the offers. No answer on the others, but I'm no moron, I never got those coins. Bad reflection on the game that is allowing themselves to be associated with liars. More...
    (Miscellaneous)
    kclazur's Picture   kclazur    0 Comments   Comments
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