Tapjoy Reviews and Complaints

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Tapjoy Reviews

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  • Scam



    I recently had downloaded two tiki games from tapjoy and had completed a couple of free offers for swords or binoculars. Though the ones who offered one a hand full did I receive after completing about 15. The bigger ones that are to award anywhere from 20-70 never panned,.I did contact and they were extremely rude. Asking for screenshots and emails. I provided and were never given credit for. I deleted both games. I then get an email by someone by the name of James B. Saying my account with tapjoy would be permanently deleted and suspended. OH MY SUCH HURT. NOT. He was rude and... More...
    (Entertainment, Movies, Events)
  • No Rewards for Money Spent



    Sent from my iPhone On Sep 5, 2014, at 5:23 AM, David Bennett wrote: I've already received the item and I still don't have the Gold. Figure this out! Almost every offer I have participated in requires me emailing over and over again, providing proof. I have been a loyal patron if your services and I'm being strung along and treated as a criminal, minus due-process. You don't seem to understand, you are taking money with the promise of delivering another commodity. You are stealing and not providing the services you advertise. It is more simply stated-fraud!... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • unawarded runes



    The last 3 offers I completed did not award the promised runes for Rise of Berk. When I attempted to open a ticket within the game, I continually get a message to "enter a real email address", though the address is the same one I've always used for all tapjoy offers. When I attempted to contact customer service, my browser gives the mmessage "failed to create a secure connection", and the window closes. Finally, I located a customer service number, 866-723-1181, which is no longer in service, so apparently there is no way for me to reach the company to... More...
    (Advertising)
  • Horribly misleading customers



    Ofcource everyone who plays free apps expect to be bombarded with advertisements, but on my singing monsters you only have to deal with a few here and there. They have coins and diamonds that you need in order to level up and play the game. So they use tapjoy to provide offers that once completed you get rewarded for. I usually only completed offers maybe once a week. When i saw an offer for a no obligation insurance quote i figured it wouldn't take too long and i would get 40 diamonds for my time. Once i completed the offer i received nothing. I then contacted their customer support.... More...
    (Advertising)
    kryst18's Picture   kryst18    0 Comments   Comments
  • Tapjoy doesn't pay..is it a scam???



    Every time I complete a Tapjoy offer, I get nothing. I then report it to them, and I get an email saying that I have received my gems (for Castle Clash). I even send screen shots showing that in "Track Rewards" on the Tapjoy app, there is a red dot (meaning the offer is incomplete) beside the offer. However, the offer is complete, I have already sent a copy of the game playing, I play for at least 5 minutes (Tapjoy says to play 2 minutes or more), and it is a new app on my iPad. I spend hours emailing Tapjoy, copying screen shots to send, etc. I routinely take a screen shot... More...
    (Advertising)
    mv7899's Picture   mv7899    0 Comments   Comments
  • Tapjoy isn't paying out rewards and won't answer my emails



    Hi I enjoy using tapjoy when it works however I use it daily to get diamonds for the game samurai siege and so many times (estimate of ab 60%) it doesn't payout. I have emailed over and over again and have never gotten a response :( it's frustrating bc they get paid per download and I have downloaded so many things that I never recieved rewards for. It takes up a lot of my time to download and then run and mess around with each app or fill out surveys , make phone calls, use credit agency's etc. other than the high chance of not getting my rewards and lack of customer service... More...
    (Advertising)
    Nobuffalo4me's Picture   Nobuffalo4me    0 Comments   Comments
  • Blocked account/ missing currency



    I completed multiple offers to receive free gold in my modern war app, but was not rewarded gold, especially for offers that are supposed to give higher amounts of free gold. When I contacted tapjoy about this they responded back saying they found illegal activity on my account? They then proceeded to block my account so that I can no longer do free offers. All I ever did was download the offers that are listed on Tapjoy website. No attempt was made to find out if this activity truly occurred. I only attempted offers from the tapjoy website. Tapjoy never even attempted to correct this issue... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Tapjoy doesn't reward points



    Tapjoy does not reward points for completed offers on their website. I completed multiple offers to receive free gold in my modern war app, but was not rewarded gold, especially for offers that are supposed to give higher amounts of free gold. When I contacted tapjoy about this they responded back saying they found illegal activity on my account? They then proceeded to block my account so that I can no longer do free offers. All I ever did was download the offers that are listed on their website More...
    (Miscellaneous)
    Paul2035's Picture   Paul2035    0 Comments   Comments
  • Tapjoy is Disgusting



    1. Tapjoy does not reward points for completed tasks. 2. Google Games you are supposed to play through Tapjoy often contain gory, disturbing themes and graphics. 3. Apps to be downloaded either require you to give your credit card info; or to give permission to view accounts on the telephone; or to play games which in turn require more Tapjoy applications in order to earn points for them (that is: to get points for App x, please install and play App y. In order to get points for App y, please install and play App z." More...
    (Mobile Phones)
    helenegish's Picture   helenegish    1 Comments   Comments
  • Various Problems



    1. Tapjoy does not reward points for completed tasks. 2. Google Games you are supposed to play through Tapjoy often contain gory, disturbing themes and graphics. 3. Apps to be downloaded either require you to give your credit card info; or to give permission to view accounts on the telephone; or to play games which in turn require more Tapjoy applications in order to earn points for them (that is: to get points for App x, please install and play App y. In order to get points for App y, please install and play App z." More...
    (Mobile Phones)
  • Tapjoy is fraudulent scam organization, was loyal gmer



    I am soo mad right now, looking on here and online seeing the months and time these people put into getting tapjoy to pay what they owe is crazy, all the posts and wasted time, it is sad when a billion dollar company can take penny's from the little man so they make more money, I will spend the rest of my internet life spreading truth about them on every site possible, what they are doing to gamers and poor gamers at that is wrong!!! Where is the honor and respect anymore? Where is treating any loyal customer like gold seeing how they are what makes your company money? How or should I... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Absalom447's Picture   Absalom447    0 Comments   Comments
  • Tapjoy is a scam, you will not get FREE gold or anything from them!



    Got a game I love called Beyond The Dead, I have spent money on it regularly but kinda tight on cash so I decided to give the "earn cash" link a try, witch took me to a tapjoy page full of gold coin offers, I was stoked thinking I will fill my bank up and just sacrifice my email and phone, as all the surveys and links ask for your life story, I knew that I would be getting hit hard with the calls and emails, decided it was worth it and did a couple of the offers to find that I received nothing!!! I contacted the missing currency link tapjoy provides, received an email saying sorry... More...
    (Miscellaneous)
    Absalom447's Picture   Absalom447    0 Comments   Comments
  • Poor customer service & unfulfilled offer



    It seems I am joining a long line of people who have had problems with Tap Joy. I registered through a bonus offer through Battle Nation to get free nano pods (which I did not recieve) and then completed an offer to get a bonus through Ladbrokes casino. Not only did I not recieve this bonus but Tap joy contacted me to say they were suspending my account due to an unspecified "illicit activity". I can only assume this company is run by two teenagers from their dad's garage. Very unprofessional. What ever it is their company is meant to actually do ( advertisement brokers?)... More...
    (Entertainment, Movies, Events)
    CrowSan's Picture   CrowSan    0 Comments   Comments
  • Castle clash no rewards



    I complete a Tapjoy:offer in castle clash with All Slots Casino and I complete all what they ask for. After waiting two days, I contact TapJoy support and start chatting to résolve thé issue. After à couple of e-mail and sending them everything they need, we were waiting for All Slots Casino support to respond. Finally Tapjoy came back to me and tell me I haven't meet the requirements. I start chatting directly with thé casino and they did escalate my issue to their promotion team. Finallly, promotion team, after investigation, told me I have meet all the... More...
    (Advertising)
  • Discover Card D-Day reward



    I applied for and received a Discover Card through your company Tapjoy from within the D-Day game expecting to receive 400 gold as a reward. I have not received the gold and I am unable to even request that this issue be looked into as the offer does not show up in your "missing gold?" link. I fulfilled all the required steps including having the card and even making a purchase with it, I think it is time for Tapjoy to live up to your side of the deal. I hope I won't be yet another negative review for your company like so many I have seen so far. Respectfully, More...
    (Credit Cards, Finance, Banks)
  • Scammed and ignored



    Completed offer through tapjoy for hotels.com to earn 540 jurassic park builder bucks after I got my invoice for the completed transaction I opened my app and had received no bucks downloaded the mytapjoy app to see if it was delayed and according to it I never went through their link. Because I can't actually talk to anyone they just keep explaining that you need to go through their link for the promotions, and that theirs no way they are wrong on their end. I know I went through them as that's how I got to the hotels website, either way this is the first paid offer I completed... More...
    (Hotels)
    Dalton1994's Picture   Dalton1994    0 Comments   Comments
  • did not reward me for signing up for a credit card.



    I have wrote tap joy time and time again, I have used them for quite some while and now I feel scammd, I will post my email I have sent them for the 5th time and hopefully get some response. I have not received my 249 gold for signing up for the target credit card, they now have all of my personal information. I have sent you every email I have received from them, the emails congratulating me on signing up for the red card, the email saying thank you for successfully completing the application, the email saying thank you for completing the account. I am now signed up for a credit card... More...
    (Credit Cards, Finance, Banks)
    swaggatronik's Picture   swaggatronik    0 Comments   Comments
  • Reward not received



    I have purchased flowers from FTD using TapJoy link from the game I play on my iPhone. It all went smooth as no double charges and the transaction completed successfully. I didn't get my reward. Followed up with them and they said they notified the vendor and said that 3-5 business days. I have received the flowers, credit card transaction has been final and it's been 18 days since. Not responding to my follow up e-mails. total jerks. More...
    (Advertising)
    AususLupus's Picture   AususLupus    0 Comments   Comments
  • will not award diamonds for My SInging Monsters



    Tapjoy has several ways of submitting a report of missing currency or diamonds in my case for your apps. Mine is My Singing Monsters. They will never award you the diamonds missing. 1. You get an automated response, and if you don't take notes, you will get lost because they never indicate which offer they are responding to. 2. they tell you "our records indicate that the diamonds were awarded" False! Why would I take the time to submit a report? 3. After you reply, their next response is: If you have further questions please reply to this e-mail, and then they never get... More...
    (Advertising)
    SuZen's Picture   SuZen    0 Comments   Comments
  • Never received credits



    I have sent 8 emails to tap joy regarding my missing diamonds for the game my singing monsters I followed the link and signed up with Go Daddy.com for a domain name It has been way over a month now and still no response from tapjoy .... I even sent them pictures of my receipt I am very disappointed in their customer service My username is Kilroy and my user ID is 4205210JI I would like to receive My credits and I would like to leave a good review and start playing the game More...
    (Advertising)
  • Missing points



    Tapjoy is connected to many online/mobile games. They offer in-game points or credits by utilizing their advertisers services. I and many other customers are supporting their advertisers and they are not reciprocating by providing the agreed upon credits. I will not utilize any of their advertisers services until they complete their portion of the transaction. Additionally, I will contact the advertisers that I have done business with and advise them that they are being misrepresented by Tapjoy. More...
    (Entertainment, Movies, Events)
  • points not paid



    I signed up myself and my wife for discover credit cards and signed up for a credit monitoring service and received ZERO rewards points for doing so. I gave up an incredibly amount of personal info and damaged my credit for nothing. The Discover CC app is by far the most highly rewarded offer and the CC monitoring service was the 2nd highest and I didn't receive either offer even though I completed my obligation to complete the agreement. I will be following up. More...
    (Miscellaneous)

Tapjoy Reviews By Product


Tapjoy Comments


chareex says: (3 months ago)
 0
I have wasted so much time on tapjoy offers and 9 times out of 10 I never receive my reward. I am beyond frustrated. I play these games to relax and instead find myself irritated beyond believe trying not to smash my phone out of frustration. 2 of these games are through kiwi: shipwrecked and westbound. In order to get anywhere in these games you have to do offers or pay cash. It is a rip off. Instead of one resource being hard to obtain they have 3 in each game. Without swords/pick axes, you cant go any further. Very dissapointed.



iDOBERMAN says: (8 months ago)
 0
About TURF WARS app.why there is no 5points offer in capitol of poland?why i cant get them And my friends who live 5km away got them?twice a year i givin me offer.other player collecting them every 24hrs



Pissedoffbigtime says: (1 year ago)
 0
Tapjoy owes me over 300 diamonds for completing offers. Contacted them through support but no reply from them! They suck big time!!!!!



Meese says: (1 year ago)
 0
For my singing monster go to setting and press claim reward should work then



Kingbmm says: (2 years ago)
 0
My apps are not showing on tapjoy for modern war or crime city like I was before. I switched my phones( which is the same kind of phone) and now it doesn't work!!!! Fix my s**t tapjoy!!!



DrGregoryHouseMD says: (2 years ago)
 0
Alright, so I download the apps for mythril in Star Warefare, I've done atleast 3 by now. It was a Priceline for 11, Hotels app for 11, and one for 5 mythril witch I cannot remember the specific name for. Everytime my starwarfare gets frozen with the amount on the screen covered by a vertical (should be horizontal) ad for another way to download for mythril. I'm ver upset by this and wondering if it is possible to fix this problem and get my mythril still.



Homslyce says: (2 years ago)
 0
Have Mafia Farm on my cel ph and have enjoyed you're rewards so far but now seem to not be able to collect on the high number of papayas on completion of request ,which have fullfilled with CamingClub Casino if you will honor yo're offer I will consider you honorable to you'er offers.Thank You.



jonesp37 says: (2 years ago)
 0
over 24 hours since I tried to get golds on roman empire app. Using Tapjoy I signed up to william hill bingo, deposited 10 GBP and played some games and placed a bet. I have not received the gold promised.
I also completed the jackpotcity offer, exactly the same, signed up and deposited and no reward of gold either.

I have emailed them a few times and had no response. I am far from happy and it is actually runing my experience on the game I was trying to play.

You are very quick to take the money, but your customer service and fixing problems is abysmal. What exactly are you going to do about this problem? And will you respond to my problem?



Mhuck11213 says: (2 years ago)
 0
I also have signed up for Netflix to receive my 178 gems that I despretly need and have not received them and this is not the first time it has happened and its a load of bull



Kallieb1 says: (2 years ago)
 0
I signed up for Netflix to earn money for top girl. I was supposed to get $81 and I didn't get anything, so I will delete, and tell my mother and 3 other women I know to delete their top girl games because they are deceitful on top girl




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